Frequently asked questions (FAQ)
What is the Cat in the Bag?
The cat in the bag is a small bag full of surprises that will delight everyone who loves games, gaming and everything related to it. Each bag contains a game (tabletop or video), related accompanying content, coupons and a unique, handmade collectible cat.
Who is the Cat in the Bag for?
It’s for everyone who loves games and pop culture in general, and is at least 12 years old.
What can I expect from the Cat in the Bag?
Each bag contains a fantastic game (tabletop, computer, console) that you will enjoy playing, with company or alone. Along with it, various other fun, interesting and useful products will be packed.
What if I get a game that I already own?
Of course, that can happen. But we will make sure to offer you hit and attractive titles that – if nothing else – can be a great gift for a loved one.
How can I order?
Choose the service that suits you best:
Monthly Cat in the Bag – you will find out the contents of the bag only upon receipt. We accept orders for a new bag until the 14th of the month or until stocks last, and we send all orders on the same day (between the 22nd and 25th of the month, depending on non-working days, weekends, etc.), regardless of when they were ordered. They arrive at your address during the last week of the current month.
The Cat in the bag Gift – contact us via the form, choose a topic for a friend and they will receive a personalized Cat in the bag, with a personal message. We send the bags 7 (seven) working days after receiving the payment.
The Cat in the Bag from previous months that we have in stock. Their content is known, and we send them upon receipt of payment.
How can I pay?
You can pay by bank transfer or using the KEKS Pay application.
What is the shipping cost?
Shipping costs are calculated according to the price list of Mailboxes ETC. and depends on the distance from the branch center in Radnička cesta in Zagreb, Republic of Croatia.
Can I buy some of the past Cats in a bag?
Of course, if we don’t sell them out before then. The price for the last bag is higher and the quantities are limited, so it is better not to wait.
Do you ship abroad?
That option exists as well. Contact us by email at info@macakuvreci.com for details.
Can I gift the Cat in the Bag to someone?
Absolutely! We would love to receive such a gift, and we are convinced that your loved ones will feel the same. For this occasion, we have prepared a special service “The Cat in the Bag Gift”, with content that you can choose thematically.
Can I return the Cat in the Bag?
According to the Consumer Protection Act, you have the right to return the delivered product within 14 days of receipt. The delivered product must be delivered at your own expense to our address, in the condition in which it was received, unopened and unused. We will refund your account within the legal deadline.
Can I get the Cat in the Bag of my choice?
Of course! Contact us at info@macakuvreci.com, describe what kind of Cat in the Bag you want and we will contact you with an offer.
How can I cooperate with you?
Nothing easier! Contact us at info@macakuvreci.com, state what you had in mind and we will make a deal.
What if I have more questions?
We are here for you. Write to us at info@macakuvreci.com. We will respond as soon as possible.
